Privacy Policy & Cookie Policy

1. Who We Are

HSSL Technologies, Inc. ("HSSL Technologies", "we", "our", or "us") is a global enterprise IT solutions provider incorporated in the State of California, United States, with registered operations in the United Kingdom, South Africa, Nigeria, Kenya, and Côte d'Ivoire.

HSSL Technologies acts as a data controller in respect of personal data collected through our websites, marketing activities, and business operations. Where we process personal data on behalf of our clients, we act as a data processor under the terms of our Data Processing Agreements.

Registered Address: 340 Culver Drive, Irvine, CA 92604, United States of America

2. Data We Collect

We collect personal data in the following circumstances:

2.1 Data You Provide Directly

• Contact information (full name, business email address, telephone number, job title, company name)
• Enquiry and project information submitted via our contact or request forms
• Account registration details where applicable
• Communications you send to us by email, telephone, or post
• Feedback, survey responses, and event registration data

2.2 Data Collected Automatically

• IP address and approximate geographical location
• Browser type, version, and operating system
• Pages visited, time on page, and navigation paths
• Referring URLs and search terms
• Cookie identifiers and session data (see Section 10)
• Device identifiers on mobile devices

2.3 Data from Third Parties

• Professional profile information from LinkedIn or similar platforms where you engage with our content
• Data from marketing and analytics partners
• Publicly available business information relevant to a commercial relationship

3. How We Use Your Data

We use your personal data for the following purposes:

• Responding to enquiries — to contact you in response to requests, questions, and support tickets
• Providing services — to fulfil our contractual obligations and deliver solutions and services you have engaged us for
• Marketing communications — to send you information about our products, services, and industry insights, where you have consented or we have a legitimate interest
• Website analytics — to understand how our website is used and to improve its performance, usability, and content
• Legal compliance — to comply with applicable laws, regulations, and court orders
• Security — to protect against fraud, cyber threats, and unauthorised access
• Business operations — for invoicing, procurement, partner management, and internal reporting

4. Legal Basis for Processing (GDPR)

For individuals in the European Economic Area (EEA) and the United Kingdom, we process personal data under the following legal bases:

• Contract performance (Article 6(1)(b) GDPR) — processing necessary to enter into or perform a contract with you
• Legitimate interests (Article 6(1)(f) GDPR) — for direct marketing to existing business contacts, fraud prevention, and improving our services
• Consent (Article 6(1)(a) GDPR) — for marketing to new contacts, analytics cookies, and non-essential data processing where we have requested and received your consent
• Legal obligation (Article 6(1)(c) GDPR) — where required by law or regulatory authority

5. Data Sharing & Third Parties

We do not sell personal data to third parties. We may share your data with:

• Service providers — CRM platforms, email marketing tools, cloud hosting providers, analytics services, and IT systems vendors acting as data processors under contractual data processing agreements
• Technology partners — where necessary to fulfil a procurement or services engagement, we may share relevant business contact details with our vendor partners
• Professional advisors — legal, accounting, and auditing professionals under confidentiality obligations
• Regulatory authorities — government bodies, law enforcement, or courts where we are legally obliged to do so
• Business transactions — in the event of a merger, acquisition, or sale of business assets, subject to appropriate confidentiality protections

6. International Data Transfers

HSSL Technologies operates globally. Your personal data may be transferred to and processed in countries outside your country of residence, including the United States, the United Kingdom, and countries in Africa.

Where we transfer personal data from the EEA or UK to countries not subject to an adequacy decision, we implement appropriate safeguards including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• UK International Data Transfer Agreements (IDTAs)
• Binding Corporate Rules where applicable

7. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy or as required by law. Our standard retention periods are:

• Prospect enquiry data — 2 years from last interaction, or until opt-out
• Client contractual data — 7 years from contract end date (for legal and audit compliance)
• Employee records — as required by applicable employment law, typically 6–7 years post-employment
• Website analytics data — up to 26 months (anonymised thereafter)
• Cookie consent records — 3 years

8. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate or incomplete data
• Right to erasure — to request deletion of your personal data in certain circumstances
• Right to restriction — to request that we limit how we use your data
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to object to processing based on legitimate interests or for direct marketing
• Rights related to automated decision-making — to not be subject to solely automated decisions that significantly affect you
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact our Data Protection Officer at privacy@hsslcorp.com. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority.

9. Security Measures

HSSL Technologies implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• Encryption of data in transit (TLS 1.3) and at rest (AES-256)
• Role-based access controls and least-privilege principles
• Multi-factor authentication on all internal systems
• Regular security assessments, penetration testing, and vulnerability scanning
• Incident response procedures and breach notification protocols
• Staff security awareness training

In the event of a personal data breach, we will notify affected individuals and relevant supervisory authorities in accordance with applicable legal requirements.

10. Cookie Policy

A cookie is a small text file placed on your device when you visit our website. Cookies enable us to recognise your device and remember your preferences. The following describes the cookies we use:

10.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be disabled. They include session management, security tokens, and load balancing cookies. No consent is required for these cookies.

10.2 Functional Cookies

These cookies remember your preferences (such as language, region, and accessibility settings) to personalise your experience. They do not track you across other websites. Consent is required.

10.3 Analytics Cookies

We use analytics tools (including Google Analytics 4) to understand how visitors interact with our website. These cookies collect anonymised data about pages visited, time spent, and navigation paths. Consent is required. You can opt out at any time via our cookie preference centre.

10.4 Marketing & Advertising Cookies

These cookies track your browsing across websites to enable us to display relevant advertising and measure campaign effectiveness. They are set only with your explicit consent.

10.5 Managing Your Cookie Preferences

You can manage your cookie preferences at any time by:

• Using our cookie consent banner (shown on first visit and accessible via the footer)
• Adjusting your browser settings to block or delete cookies
• Using browser extensions that block tracking cookies
• Opting out of Google Analytics via the Google Analytics Opt-out Browser Add-on

Please note that disabling certain cookies may affect the functionality of our website.

11. Children's Privacy

Our website and services are directed at business professionals and are not intended for use by individuals under the age of 16. We do not knowingly collect personal data from anyone under 16. If you believe we have inadvertently collected such data, please contact us immediately at privacy@hsslcorp.com so that we may delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy and Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or via a prominent notice on our website. We encourage you to review this policy periodically.

13. Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this policy or your personal data, please contact: